Slaven Zilic
About Slaven Zilic
Slaven Zilic is the Senior Operations Manager for Global Trade Investment Services at Procter & Gamble, with extensive experience in various analytical and managerial roles within the company since 2006.
Title
Slaven Zilic holds the position of Senior Operations Manager for Global Trade Investment Services at Procter & Gamble.
Current Company and Role
Slaven Zilic is currently employed at Procter & Gamble as the Senior Operations Manager for Global Trade Investment Services. He has been in this role since 2016, working out of Zagreb, Croatia, and Warsaw, Poland.
Career History at Procter & Gamble
Slaven Zilic has an extensive career history with Procter & Gamble, having held numerous roles within the company. Before his current position, he served as a Product Manager (BI/DW) for Global Strategic Revenue Management from 2014 to 2016. He also worked as a Business Analyst for Global Strategic Revenue Management between 2012 and 2014, and prior to that, he was a Customer Analyst for Central Europe and South Africa from 2010 to 2012. Additional roles include Service Manager for CEEMEA Virtual Customer Engagement (2008 to 2010), Customer Integration Manager for Croatia & Slovenia (2007 to 2010), and Financial Analyst for Croatia both in Zagreb and Budapest in 2006 and 2007.
Education and Expertise
Slaven Zilic completed his higher education at the Faculty of Engineering & Computing (FER) in Zagreb, where he studied Telecommunications and IT, earning his Engineer degree between 2003 and 2009. He also attended 3rd Gymnasium (MIOC) in Split, where he studied Natural Sciences from 1999 to 2003. His expertise includes automation and process mining, contributing significantly to the efficiency of global trade investment services at Procter & Gamble.
Leadership and Team Management
In his leadership role at Procter & Gamble, Slaven Zilic leads a team that serves over 5,000 internal clients across various geographies and business units. He manages multiple global vendors such as DXC, Accenture, Infosys, Lingaro, Oracle, SourceCorp, and EY. He is also responsible for implementing industry best practices to ensure compliance with SOX regulations in critical business processes.
Technical Proficiency
Slaven Zilic utilizes a variety of advanced tools in his operations role at Procter & Gamble. These include ServiceNow, Numerify, PowerBI, Disco, Oracle Siebel CRM, Anaplan, Panaya, Jenkins, Git, RPA, ML, Jira, Zephyr, Confluence, Dynatrace, and OEM. His technical proficiency in these tools supports the company's global trade investment services, enhancing their operational efficiency.