Suzanne Kopf
About Suzanne Kopf
Suzanne Kopf is a seasoned Customer Service & Order Management Leader with extensive experience in the cosmetics industry, currently working at Coty and Procter & Gamble.
Professional Title
Suzanne Kopf holds the title of Customer Service & Order Management Leader. She currently oversees operations in customer service and order management, ensuring smooth and efficient processes.
Current Role at Coty
Suzanne Kopf serves as the Customer Service Ops Leader for Coty Luxury in the Supply Chain department. Based in Jamesburg, NJ, she has been in this position since 2016, where she manages customer service operations, ensuring high levels of customer satisfaction and streamlined supply chain processes.
Current Role at Procter & Gamble
Suzanne Kopf also holds a concurrent role at Procter & Gamble as the Customer Service & Order Management Leader. She has been in this role since 1999, focusing on leading customer service teams and overseeing order management systems.
Past Experience at Intercosmetics/Cosmopolitan Cosmetics, Inc.
From 1999 to 2002, Suzanne Kopf worked at Intercosmetics/Cosmopolitan Cosmetics, Inc. as the Director of Customer Service. In this role, she was responsible for managing customer service operations, leading teams, and ensuring the delivery of excellent customer service.
Experience at Halston Borghese Inc.
Suzanne Kopf served as the Customer Service Manager at Halston Borghese Inc. from 1992 to 1999. Over her seven years there, she managed customer service operations, contributing to the company’s customer relations and satisfaction.
Role at Revlon
Suzanne Kopf began her career as a Customer Service Representative at Revlon, where she worked from 1988 to 1992. During her four years at Revlon, she gained valuable experience in customer service and order management, which laid the foundation for her future roles.