Yetunde R. Olagunju
About Yetunde R. Olagunju
Yetunde R. Olagunju is a Customer Services Agent at Procter & Gamble and ConSol Limited, with previous experience at Samsung Electronics, Trade Connect Nigeria, WHO, and Blessed Remmy. She holds a Bachelor of Science in Business, Management, Marketing, and Related Support Services from the University of Ilorin.
Current Position at Procter & Gamble
Yetunde R. Olagunju has been working as a Customer Services Agent at Procter & Gamble since 2019. In this role, she is responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Her experience in customer service is leveraged to maintain and enhance customer relations for the company.
Role at ConSol Limited
Since 2019, Yetunde has also been serving as a Customer Service Representative at ConSol Limited in Lagos, Nigeria. Her responsibilities include managing customer interactions, providing support, and handling complaints. This role further complements her extensive experience in the customer service industry.
Previous Experience at Samsung Electronics
In 2019, Yetunde worked briefly as a Customer Services Agent at Samsung Electronics for one month. During this time, she gained valuable experience in handling customer issues and providing efficient service. This short tenure added to her diverse portfolio in customer service.
Work at Trade Connect Nigeria
From 2018 to 2019, Yetunde was employed at Trade Connect Nigeria as a Sales and Service Agent. Over a year, she performed tasks related to sales and customer service, contributing to the company’s objectives in serving and expanding its customer base.
Position with WHO
Yetunde worked as a Monitor for the World Health Organization (WHO) in Osun State in 2018 for 11 months. In this role, she was involved in health monitoring activities, supporting WHO’s mission to promote health and well-being in the region.
Education from University of Ilorin
Yetunde R. Olagunju attended the University of Ilorin, where she studied Business, Management, Marketing, and Related Support Services. She received a Bachelor of Science (BS) degree from 2013 to 2017. Her educational background has provided her with a comprehensive understanding of business practices and customer relations.