Elisa Morua
About Elisa Morua
Elisa Morua serves as the QA Team Lead at Prodigious Worldwide in Belén, Costa Rica, where she has worked since 2016. With a background in both culinary arts and industrial design, she combines her expertise in quality assurance, process improvement, and client relationship management.
Work at Prodigious
Elisa Morua has been employed at Prodigious Worldwide since 2016, serving as the QA Team Lead. In this role, she has contributed to quality assurance processes and team management for eight years in Belén, Costa Rica. Her responsibilities include overseeing the QA team, ensuring project compliance with standards, and enhancing team performance through effective training and documentation. Additionally, she works at Prodigious Latin America in the same capacity, further solidifying her role in the organization.
Previous Experience at Accenture
Before joining Prodigious, Elisa Morua worked at Accenture as a Senior Software Analyst from 2013 to 2016. During her three years in this position, she developed skills in software analysis and project management, contributing to her expertise in quality assurance and team leadership. Her experience at Accenture provided her with a solid foundation in the tech industry, enhancing her analytical and problem-solving abilities.
Education and Expertise
Elisa Morua studied Culinary Arts/Chef Training at the Culinary Trainer School of Costa Rica from 2014 to 2015, where she achieved the title of Chef. Additionally, she holds a degree in Industrial and Product Design from ITCR, which she completed from 2002 to 2006. Her educational background supports her expertise in process improvement, project development, and ADA compliance, ensuring accessibility standards are met in her projects.
Background in Customer Service
Elisa Morua has a background in customer service, which enhances her communication skills and ability to manage client relationships effectively. This experience contributes to her success in team leadership and project management, allowing her to address client needs and expectations while maintaining project quality.
Training and Development Skills
Elisa Morua is experienced in training, both in creating documentation and serving as a trainer for her team. Her ability to develop training materials and facilitate learning supports team development and ensures that team members are equipped with the necessary skills and knowledge to perform their roles effectively.