Professional Enrollment Concepts
Professional Enrollment Concepts provides customized administration, enrollment, and communication services for U.S. corporations, specializing in benefits programs and employee experience enhancement.
Company History
Professional Enrollment Concepts has over 30 years of experience in the benefits industry. The company has established itself as a provider of customized administration, enrollment, and communication services for U.S. corporations. Over the decades, it has developed a strong presence with offices located in San Antonio, TX and Houston, TX. The focus has always been on improving the effectiveness of benefits programs, enhancing the employee experience, and simplifying administrative burdens for employers across various industries.
Services
Professional Enrollment Concepts provides a wide range of services including customized administration, enrollment, and communication solutions. The company offers Enrollment & Marketing services through over 50 leading benefits administration portals for groups of 25 or more lives. Additionally, it assists with Electronic Data Interchange (EDI) enrollment connections to manage and manipulate import/export formats. Compliance services with the Affordable Care Act (ACA) for applicable large employers (ALEs) are also available. The company's fulfillment services include custom branded collateral via interactive PDFs, microsites, and traditional printed materials.
Client Support & Counseling
The firm has developed a High-Touch Client Service Department that functions as an extension of the client's HR team. Clients have access to an on-call benefits service center staffed with multi-lingual, licensed benefit counselors. The company also offers on-site, face-to-face counseling for individual benefit consultations. Full-time, salaried benefit counselors are trained specifically in each client's benefit offerings to provide accurate and thorough support.
Employee Services
Professional Enrollment Concepts offers several services to employees, including online self-service tools with educational resources and itemized benefit confirmation statements. They employ pre-enrollment outreach systems to ensure efficient and cost-effective communication with new hires and eligible employees. These services aim to better inform and assist employees in understanding their benefits, making the enrollment process smoother and more effective.
Specializations
The company's specialization lies in customizing solutions to facilitate businesses’ benefit administration processes. This includes providing accurate data reporting, and EDI enrollment connections. The firm offers Affordable Care Act (ACA) compliance services and employs full-time, salaried benefit counselors trained for each client's specific benefit offerings to ensure efficient management. The focus on custom solutions and efficient communication systems enables the company to meet the unique needs of its clients.