Joshua Roberts
About Joshua Roberts
Joshua Roberts is a Customer Success Manager at Progress Chef, based in Arlington, Texas. He has 18 years of experience in the hosting industry and has previously worked as a Technical Account Manager at Hosting.com.
Work at Progress Chef
Joshua Roberts serves as a Customer Success Manager at Progress Chef, a role he has held since 2022. In this position, he focuses on ensuring customer satisfaction and success by facilitating effective communication between clients and the company. His responsibilities include understanding customer needs, providing support, and driving product adoption to enhance the overall customer experience.
Experience in the Hosting Industry
With 18 years of experience in the hosting industry, Joshua Roberts has developed a strong understanding of customer needs and technical solutions. His extensive background equips him with the skills necessary to address challenges faced by clients in this sector. Prior to his current role at Progress Chef, he worked as a Technical Account Manager at Hosting.com, where he further honed his expertise.
Education and Expertise
Joshua Roberts studied at Tarrant County Junior College in Hurst/Arlington, Texas, from 1997 to 1998. His coursework included Photography, Drawing, English Literature, History, and Communication. He also completed his high school education at Arlington High School, earning a High School Diploma from 1992 to 1995. This educational background contributes to his diverse skill set in communication and creative disciplines.
Background
Joshua Roberts is based in Arlington, Texas, United States. His long-standing career in the hosting industry reflects his commitment to the field and his ability to adapt to changing technologies and customer demands. His journey began with his education, which laid the foundation for his professional development.