Sharina A.
About Sharina A.
Sharina A. is a Senior Customer Success Manager (EMEA) at Chef Software, with over seven years of experience in sales and account management. She has held various roles in prominent companies, including Amazon Web Services and Creadits, and specializes in developing strategic approaches to help clients achieve their performance goals.
Current Role at Chef Software
Sharina A. serves as a Senior Customer Success Manager for the EMEA region at Chef Software. She has held this position since 2021, contributing to the company's focus on client engagement and satisfaction. In her role, she works closely with clients to develop strategic approaches aimed at achieving their performance goals. Her experience in customer success management enables her to explore new opportunities that help clients scale their businesses effectively.
Previous Experience in Customer Success Management
Before joining Chef Software, Sharina A. worked as a Senior Customer Success Manager at Creadits from 2019 to 2021. In this role, she focused on enhancing client relationships and ensuring successful implementation of services. Prior to Creadits, she was a Business Development professional at Amazon Web Services (AWS) for the London territory from 2018 to 2019, where she contributed to business growth and client engagement.
Background in Sales and Account Management
Sharina A. has over seven years of experience in sales and account management, emphasizing the full client life-cycle. She has held various roles that include Digital Account Manager at Mass1 and Account Manager positions at Pocket App and Treatwell. Her diverse background in these roles has equipped her with the skills necessary to bring advertising strategies and digital solutions to innovate client businesses.
Educational Background
Sharina A. studied at the University of the Arts London, where she earned a Bachelor of Arts (B.A.) in Graphic and Media Design with a focus on Design for Advertising. Her education spanned four years from 2009 to 2013, providing her with a strong foundation in design principles that complement her professional expertise in customer success and account management.
Early Career Experience
Sharina A. began her career as a Corporate Receptionist at Ultimate Security Services Ltd, where she worked for three years from 2011 to 2014. This early experience in a client-facing role laid the groundwork for her future positions in account management and customer success, allowing her to develop essential communication and organizational skills.