Bichr Jabase
About Bichr Jabase
Bichr Jabase is an Associate Customer Success Manager at project44 in France, with extensive experience in logistics and customer service roles.
Company
Bichr Jabase currently works as an Associate Customer Success Manager at project44 in France. Project44 is known for providing real-time tracking, visibility, and predictive data analytics for transportation and logistics.
Title
As an Associate Customer Success Manager, Bichr Jabase manages a portfolio of 28 customers with an annual recurring revenue of 2.5 million euros. He maintains a deep familiarity with over 43 products offered by project44, ensuring customers' strategic business priorities are met for continuous and expanding partnerships.
Education and Expertise
Bichr Jabase achieved a Master's degree in Industrial and Commercial Transportation and Supply Chain from Université Lumière (Lyon II) between 2015 and 2017. Before that, he earned a Bachelor's in Economics and Management from the same university from 2011 to 2015. His educational journey began at Lycée français d'Alep, where he studied economics and sociology and obtained a Baccalaureate from 1997 to 2011.
Career Background
Before his current role at project44, Bichr Jabase served as an Operational Key Account Manager at DSV - Global Transport and Logistics in Saint-Quentin-Fallavier, Auvergne-Rhône-Alpes, France, from 2020 to 2022. He also worked as a Customer Service Maritime Export at Panalpina in the Lyon Area, France, from 2017 to 2020. Earlier in his career, he was an Agent de transit Maritime/Assistant Commercial at Agility for five months in 2017, followed by a role as an Analyste Transport Routier de Matières Dangereuses at SAS SIGESS for four months in 2016. Additionally, in 2013, he briefly worked as an Assistant Sales Manager at Velour General Trading LLC in Dubai for two months.
Professional Achievements
In the fiscal year 2023, Bichr Jabase achieved a 98% renewal rate for his customers and identified and led 11 upsell opportunities. He also trained over 50 employees on advanced ocean shipping knowledge and was nominated four times in 2022 for sharing the wheel value.