Bridget Byrd
About Bridget Byrd
Bridget Byrd is a Customer Success Manager at project44 with extensive experience in customer success roles across various industries, including higher education and education technology.
Current Role at project44
Bridget Byrd currently works as a Customer Success Manager at project44. In this role, she focuses on creating and maintaining strong relationships with customers, ensuring their satisfaction and success with the company's logistics and supply chain technology solutions. Bridget's efforts are centered on driving adoption and customer evangelism.
Previous Experience at Coursedog
From 2020 to 2022, Bridget Byrd worked at Coursedog as a Senior Customer Success Manager. During her two-year tenure, she was responsible for managing customer relationships, guiding customer expectations, and ensuring that the customers derived maximal value from the company's offerings. Her role involved extensive communication with internal and external stakeholders to advocate for the customer’s perspective.
Experience at Civitas Learning
Between 2017 and 2020, Bridget Byrd served as a Customer Success Manager at Civitas Learning in Austin, Texas. She spent three years managing customer success initiatives, fostering customer relationships, and contributing to the mission-driven education technology sector. Her role was critical in driving customer adoption and satisfaction with the company's educational analytics solutions.
Academic Positions and Research
Bridget Byrd held the position of Research Associate III/Study Coordinator at The University of Texas at Austin from 2014 to 2017. She also worked as an Adjunct Assistant Professor at Austin Community College from 2010 to 2014. Early in her career, Bridget spent nine months as an Instructor at UNC Wilmington. These roles equipped her with extensive experience in higher education and research coordination.
Educational Background in Psychology
Bridget Byrd holds both a Master of Arts (M.A.) and a Bachelor of Arts (B.A.) in Psychology from the University of North Carolina Wilmington. She completed her undergraduate studies from 2002 to 2006 and her graduate studies from 2006 to 2008. Her academic background in psychology provides a strong foundation for her customer success roles, understanding human behavior and fostering connections.
Passion for Swimming Instruction
Apart from her professional career, Bridget Byrd has a side career teaching swimming, a passion she has pursued for over 25 years. She has taught countless children and adults the invaluable life skill of swimming, demonstrating her versatility and commitment to teaching and mentoring in various domains.