Iskra Dimitrievska
About Iskra Dimitrievska
Iskra Dimitrievska is the Manager of Customer Success EMEA at project44, with a diverse background in logistics and customer success across multiple companies in the Netherlands and Macedonia.
Current Role at project44
Iskra Dimitrievska currently serves as Manager, Customer Success EMEA at project44, based in the Amsterdam area. She leads initiatives designed to optimize customer satisfaction and retention across the EMEA region. Her responsibilities include overseeing customer onboarding, account management, and ensuring successful implementation of project44's services.
Previous Positions at project44
Before becoming Manager, Customer Success EMEA, Iskra held several key roles at project44. She was Team Lead, Customer Success Europe for 7 months from 2021 to 2022, where she guided a team in delivering exceptional customer service. Earlier in 2021, she was a Customer Success Manager, focusing on improving user experience and engagement for a period of 6 months in Amsterdam, North Holland.
Experience at Uber Freight and sennder
Iskra Dimitrievska worked at Uber Freight as an Account Manager from 2019 to 2020, managing client relationships in the Amsterdam area. Following Uber Freight's acquisition by sennder, she transitioned to the role of Senior Key Account Manager at sennder from 2020 to 2021 for 3 months. In this role, she continued to manage key accounts, ensuring a smooth transition and maintaining high levels of customer satisfaction.
Roles at Coyote Logistics and FedEx
Iskra's career includes significant experience at Coyote Logistics and FedEx. At Coyote Logistics, she served as a CTM Operations Representative and Account Manager, Carrier Sales in 2018-2019. Her tenure at FedEx included a variety of roles such as Project Manager for the opening of a bonded warehouse in Macedonia, as well as Sales Account Manager and Customer Service and Operations Officer from 2014 to 2016.
Educational Background
Iskra Dimitrievska holds a Bachelor of Science in Economics from the University of Ss. Cyril and Methodius in Skopje, Macedonia. She completed her degree from 2010 to 2014, gaining a strong foundation in economic principles that have supported her career in logistics and customer success.