Joanna Zalman
About Joanna Zalman
Joanna Zalman is a Billing Specialist at project44 with extensive experience in Order to Cash processes from her previous roles at HEINEKEN Global Shared Services and Nordcloud.
Current Company
Joanna Zalman is currently employed at project44 where she serves as a Billing Specialist. In this role, she focuses on managing billing processes, ensuring accuracy, and maintaining financial records.
Previous Roles
Joanna Zalman has extensive experience in financial roles. She worked at Nordcloud, an IBM company, as an Invoicing Specialist for nine months in 2022. Prior to that, she held several positions at HEINEKEN Global Shared Services in Kraków, including OtC Billing Administrator for four years, OtC Collection Administrator for one year, OtC Pricing & Discount Administrator for four years, and OtC Cash Application Administrator for six months.
Education and Academic Background
Joanna Zalman holds multiple degrees in philology. She earned a Licencjat (Lic.) in Russian Philology from Akademia Pedagogiczna im. Komisji Edukacji Narodowej w Krakowie from 2012 to 2015. Additionally, she studied Slavic Philology, specializing in Croatian, at Uniwersytet Jagielloński w Krakowie from 2008 to 2012.
Special Contributions and Initiatives
Throughout her career, Joanna has played significant roles in process transitions and systems implementations. She actively participated in transitioning cash application processes and provided training to team members. She also was instrumental in the transition from NAV to SAP and Zoho/Procountor to SAP, conducting extensive testing in SAP, CFIN, and Fiori applications to ensure system functionality.
Expertise in Order to Cash (OtC)
Joanna Zalman possesses comprehensive experience across the entire Order to Cash (OtC) area. Her varied roles at HEINEKEN Global Shared Services in Kraków equipped her with in-depth knowledge and expertise in this field, covering billing, collections, pricing, discounts, and cash application.