Jonnathan Vasquez
About Jonnathan Vasquez
Jonnathan Vasquez is a Carrier Integration Analyst at project44 in Colombia.
Carrier Integration Analyst at project44
Jonnathan Vasquez is currently employed as a Carrier Integration Analyst at project44 in Colombia. In this role, he is responsible for ensuring seamless carrier integrations within the company's platform, contributing to enhanced logistics and supply chain management. His responsibilities likely include coordinating with carriers, performing data analysis, and troubleshooting integration issues to improve overall efficiency and service quality.
Professional Experience at Lynxus
From 2019 to 2021, Jonnathan Vasquez worked as a BPO Operations Specialist at Lynxus in Medellin. Over his tenure of two years, he contributed to the optimization of business process outsourcing operations, likely involving process analysis, quality assurance, and team management. His role would have required a deep understanding of operational workflows and customer service excellence.
Call Center Customer Service Representative at Sitel
Jonnathan Vasquez served as a Call Center Customer Service Representative at Sitel from 2017 to 2018 in Bogotá, Distrito Capital, Colombia. During this year-long period, he managed customer inquiries, resolved issues, and ensured customer satisfaction. This position would have honed his communication skills and provided him with significant experience in handling a high volume of customer interactions efficiently.
Education in Lenguas Modernas
Jonnathan Vasquez completed his studies in Lenguas Modernas at ecci, achieving professional qualifications from 2012 to 2017. His five-year education at ecci provided him with comprehensive knowledge and skills in modern languages, which could be instrumental in his diverse roles in customer service and operations.