Mallory Pierpoint
About Mallory Pierpoint
Mallory Pierpoint is the Senior Director of Customer Success at project44 and a Board Member at Yappy, with extensive experience in product operations and business development.
Senior Director, Customer Success at project44
Mallory Pierpoint currently serves as the Senior Director of Customer Success at project44. Based in Amsterdam, North Holland, Netherlands, she brings a wealth of experience in managing customer relationships and ensuring client satisfaction. Her role involves strategic planning and leveraging her background in product operations to enhance the customer success framework at project44.
Board Member at Yappy
Mallory Pierpoint holds a board member position at Yappy in Panama. This role underscores her expertise and thought leadership in the business realm, contributing to Yappy's strategic decisions and growth initiatives. Her diverse experience in both product operations and business development provides valuable insights to the board.
Previous Roles at project44
Before her current role, Mallory Pierpoint held several key positions at project44 in Amsterdam, North Holland. She served as the Senior Director of Product Operations for 10 months in 2022. Prior to that, she was the Director of Product Operations from 2021 to 2022 and the Head of Product Operations from 2020 to 2021. These roles highlight her progressive career growth within the organization and her deep expertise in product management.
Former Positions at Uber and Uber Freight
Mallory Pierpoint has considerable experience in operations and logistics management from her tenure at Uber and Uber Freight. She was the Lead Product Operations Manager for International Expansion at Uber Freight in 2020. Prior to that, she held various roles at Uber, including Senior Product Operations Manager for 'Money', Product Operations Manager, Uber Eats Operations and Logistics Manager, and Operations and Logistics Manager, from 2016 to 2020. These roles were based in Amsterdam Area, Netherlands, Miami, FL, Mexico City, Mexico, and Central America.
Educational Background
Mallory Pierpoint holds an International MBA from IE Business School, completed in 2014. She also earned a Bachelor of Science in Bioengineering and Biomedical Engineering from Rice University in 2011. This diverse academic background equips her with a unique blend of technical and business acumen, enabling her to approach product development and business challenges from a multifaceted perspective.