Nathan Chein
About Nathan Chein
Nathan Chein is a Senior Customer Success Manager at project44 in the San Francisco Bay Area with extensive experience in customer success roles across multiple companies since 2013.
Current Role at project44
Nathan Chein currently serves as a Senior Customer Success Manager at project44 in the San Francisco Bay Area. He began this role on December 1, 2023. His responsibilities include identifying customers' unique business objectives and curating strategic initiatives to achieve tangible results.
Previous Experience at Sprinklr
Prior to joining project44, Nathan Chein worked at Sprinklr as a Senior Customer Success Manager, Global Strategic. He held this position for 11 months in 2023, also located in the San Francisco Bay Area. His role focused on managing global strategic accounts and fostering client success.
Professional Background
Nathan Chein has a diverse background in customer success roles across multiple companies. His career spans positions such as Customer Success Architect at Qualified (2021-2022), Enterprise Customer Success Manager at Stack Overflow (2021), and Enterprise Customer Success Manager, West at Drift (2019-2021). Nathan has worked extensively in the San Francisco Bay Area.
Education and Expertise
Nathan Chein studied at San Jose State University, where he earned a Bachelor of Science degree in Industrial and Systems Engineering. His educational background laid the foundation for his strong focus on identifying customers' business objectives and implementing strategic initiatives. Core values integral to his professional approach include customer focus, teamwork, accountability, and kaizen.
Early Career Roles
Nathan Chein's early career includes roles such as Client Services Lead at Sense (2017-2019), Product Specialist at Hearsay Systems (2016-2017), and Team Lead, Industrial Engineering Intern at Therm-x (2014-2015). Additionally, he served as an IT Engineer at SLI Systems from 2013 to 2016 in San Jose, CA. These roles contributed to his extensive experience in customer success and client services.