Nathaniel Higgins
About Nathaniel Higgins
Nathaniel Higgins is the Customer Success Operations Manager at project44 in Greater San Diego Area, with extensive experience in customer support and operations management.
Title
Currently, Nathaniel Higgins holds the position of Customer Success Operations Manager at project44, located in the Greater San Diego Area. His role involves spearheading initiatives to ensure customer satisfaction and streamline operational processes.
Company
Nathaniel Higgins is currently employed at project44, a company known for its focus on enhancing supply chain visibility. Prior to this, he contributed his expertise at Trackforce Valiant, GoSite, and Mercato, among others.
Professional Experience in Customer Success
Nathaniel Higgins has a diverse professional background in customer success and support operations. Before joining project44, he worked at Trackforce Valiant for 8 months as a Customer Success Operations Manager. At GoSite, he spent a year serving as Customer Support Operations Manager. His responsibilities included troubleshooting technical issues, providing feedback to improve service, and ensure seamless event execution at varied roles throughout his career.
Education and Expertise
Nathaniel Higgins holds a Master of Arts in Ministry Practice with an emphasis in Missional Leadership from Bethel Seminary, San Diego Campus, achieved between 2011 and 2014. He also earned a Bachelor of Arts in Communications, with an emphasis in Entertainment Studies, from California State University, Fullerton, where he studied from 2006 to 2010. His education has contributed to his strong skills in staff coordination, operational improvements, and effective communication.
Background
Nathaniel Higgins has a rich professional history that spans various industries and roles. Noteworthy past experiences include positions such as Documentation Specialist at Mercato, Customer Experience Team Member at Ministry Brands, and Producer at Flood Church. Early on, he also served in roles like HIM Clerk at Aurora Behavioral Health and as a Clerk at Sprouts Farmers Market. His extensive background demonstrates a comprehensive understanding of customer service, operations, and team management.