Olena Marchenko
About Olena Marchenko
Olena Marchenko is a Senior Customer Support Specialist at project44 in Kraków, Poland, with a background in technical solutions and logistics management.
Company
Olena Marchenko currently works at project44 as a Senior Customer Support Specialist. This position is based in Kraków, Małopolskie Voivodeship, Poland, and entails on-site duties. project44 is recognized for providing logistics and supply chain visibility solutions.
Previous Experience
Olena Marchenko has a rich professional background spanning various roles and industries. She served as a Technical Solutions Specialist with a focus on German at Cognizant from 2022 to 2024 in Kraków. Before that, she worked as a Spedytor Miedzynarodowy at VAN cargo from 2019 to 2022. In 2019, she briefly held the position of Kierownik działu logistyki at Navi-Logistics International in Lublin. Her earlier roles include Spedytor at Hegelmann Poland from 2017 to 2019 and Project Manager at Zinit Solutions GmbH from 2015 to 2017.
Education and Expertise
Olena earned a Master's degree from Zhytomyr Ivan Franko State University, specializing in German and English teaching and interpretation, from 2005 to 2011. Her expertise extends to implementing and configuring tracking tools like Google Analytics, Google Ads, Google Tag Manager, and Google Merchant Center. She is proficient in troubleshooting and diagnosing issues within source code, platform configurations, and implementing various tracking and tags for Google Ads Conversion, Enhanced Conversion, and Google Analytics Goals.
Technical Skills
Olena possesses extensive skills in a variety of technical domains. She has experience working with various e-commerce platforms such as Wordpress, Prestashop, Magento, Shopware, Joomla, Wix, and Shopify. Her expertise includes Remarketing, Dynamic Remarketing, GA4 E-commerce, Google Shopping, and Google Merchant Center configurations. Additionally, she has skills in Scrum, Customer Service, Requirements Analysis, Agile Methodologies, and Sales Management.