Rachel Feinstein
About Rachel Feinstein
Rachel Feinstein is a Customer Success Manager at project44 in the Austin, Texas Metropolitan Area, with over three years of experience in global logistics and operations.
Current Position as Customer Success Manager at project44
Rachel Feinstein is currently employed as a Customer Success Manager at project44 in the Austin, Texas Metropolitan Area. Her role involves ensuring customer satisfaction and retention through strategic account management and the implementation of efficient processes. With a focus on logistics, Rachel uses her expertise to foster strong client relationships and drive customer success initiatives.
Previous Experience at Impendi and flexport
Prior to her current role, Rachel Feinstein worked as an Associate at Impendi in 2022 for four months in the Austin, Texas Metropolitan Area. She also held positions at flexport in the New York City Metropolitan Area. From 2020 to 2021, she served as a Client Solutions Associate, and from 2019 to 2020, she worked as a Data Operations Associate. In these roles, she developed skills in client solutions and data operations, contributing to the company's operational efficiency and customer satisfaction.
Internships and Early Career
Rachel Feinstein's career began with internships that provided her with diverse experiences. In 2018, she interned at Gibson Consulting in the Greater Chicago Area as a Consulting Intern for two months and at Tattoodo in Copenhagen as a Marketing Intern for four months. In 2017, she worked as a Purchasing Intern at the University of Wisconsin-Madison. Earlier, from 2014 to 2016, she gained experience as a Customer Support Intern at Home Sweet Home Services in the Greater Minneapolis-St. Paul Area.
Educational Background
Rachel Feinstein completed her Bachelor of Business Administration (BBA) at the University of Wisconsin-Madison, focusing on Marketing, Entrepreneurship, and Supply Chain Management from 2015 to 2019. She also studied Entrepreneurship and Innovation at DIS - Study Abroad in 2018 for 11 months. Her foundational education was completed at Henry Sibley High School, where she graduated in 2015.
Expertise in Global Logistics and Operations
With over three years of experience in global logistics and operations, Rachel Feinstein specializes in client solutions and account growth strategy. She has a strong ability to implement procedures and improvements, utilizing data tools to enhance customer relationships. Her varied roles and internships have equipped her with extensive knowledge and skills in logistics, operations, and customer success management.