Michael Shtern
About Michael Shtern
Michael Shtern serves as the Head of Retention at Promo.com in Tel Aviv, Israel, a position he has held since 2020. He has a background in physics, computer science, and economics, and has accumulated extensive experience in marketing and analysis across various companies.
Current Role at Promo.com
Michael Shtern has been serving as the Head of Retention at Promo.com since 2020. In this role, he is responsible for developing and implementing strategies aimed at improving customer retention rates. His work is based in Tel Aviv, Israel, where he has contributed to the company's growth and customer engagement initiatives over the past four years.
Education and Academic Background
Michael Shtern studied at Eldad in Netanya, where he focused on Physics and Computer Science, achieving a Bagrut from 1996 to 2002. He furthered his education at The Hebrew University of Jerusalem, obtaining a Bachelor of Arts degree in Economics and Business Administration from 2006 to 2009. This educational foundation supports his analytical and strategic capabilities in his professional roles.
Professional Experience
Michael Shtern has a diverse professional background with experience in various roles across multiple companies. He worked at Adkit in various capacities, including Analyst, Senior Analyst, and Telecom & High-Tech Research Manager from 2007 to 2013. He also held positions at Cisco in Strategy & Product Management for a brief period in 2013, and at Amdocs as Post-sale Marketing Lead and Marketing Consultant from 2018 to 2020. Additionally, he served as a Marketing Expert at Pontis from 2015 to 2016.
Career Progression
Michael Shtern's career progression reflects a strong focus on marketing and analytics. His early work at Adkit laid the groundwork for his expertise in analysis and research. His subsequent roles at Cisco and Amdocs allowed him to expand his skills in strategy and product management. This trajectory culminated in his current position at Promo.com, where he applies his extensive experience to enhance customer retention.