Rocio Rivera Escamilla, MBA
About Rocio Rivera Escamilla, MBA
Rocio Rivera Escamilla, MBA, serves as the Assistant Director of Food and Beverage at Proper Hospitality in Austin, Texas, where she manages operations for multiple outlets and specializes in Point of Sale systems. With a diverse educational background and extensive experience in the hospitality industry, she has held various leadership roles, including at Virgin Hotels and W Hotels.
Current Role at Proper Hospitality
Rocio Rivera Escamilla serves as the Assistant Director of Food and Beverage at Proper Hospitality in Austin, Texas. She has held this position since 2019, managing operations for seven food and beverage outlets. Her role involves overseeing daily operations, ensuring quality service, and maintaining high standards across all outlets.
Previous Experience in Hospitality
Prior to her current role, Rocio worked at Virgin Hotels as the Director of Commons Club, Banquets, IRD & Funny Library for 11 months in the San Francisco Bay Area from 2018 to 2019. She also held positions at W Hollywood Hotel & Residences as Food and Beverage Manager from 2016 to 2018 and at W Hotels as Bars and Restaurants Manager from 2013 to 2016, both in California.
Educational Background and Qualifications
Rocio holds a Master of Business Administration (MBA) in Sustainable Enterprise from Dominican University of California, completed in 2012. She also earned an Associate of Arts in Graphic Design from ICM Technology Institute in 2003 and a Bachelor of Arts in Tourism and Hospitality from Instituto Politécnico Nacional in 2007. Additionally, she has completed Level II in Wine and Spirits from the Wine & Spirit Education Trust in 2016.
Professional Development and Specializations
Rocio is currently pursuing specializations in Financial Accounting and Data Analytics & Visualization, demonstrating her commitment to continuous professional development. Her expertise includes the deployment and maintenance of Point of Sale (POS) systems, which encompasses configuration and training for staff.
Team Management and Operations Expertise
Rocio emphasizes the importance of team dynamics in hospitality operations. She has developed and implemented Standard Operating Procedures (SOPs) for pre-opening projects, showcasing her ability to manage multi-outlet operations effectively. Her focus on team relations management contributes to a positive working environment and enhances service delivery.