Krunal Patel
About Krunal Patel
Krunal Patel is a System Administrator with expertise in software development life cycles and testing methods. He has experience supporting both Windows and MacOS clients and has worked in various roles in the IT sector since 2018.
Work at ProServeIT
Krunal Patel has been employed at ProServeIT as a System Administrator since 2021. His role involves managing and maintaining IT systems, ensuring optimal performance and security. He has been with the company for three years, contributing to various projects and initiatives that enhance the organization's technological capabilities. ProServeIT is known for its focus on providing IT solutions and support, and Patel's expertise in system administration plays a critical role in achieving these objectives.
Previous Experience at Buchanan Technologies
Prior to his current position, Krunal Patel worked at Buchanan Technologies as a Service Desk Analyst from 2020 to 2021. During his one-year tenure in Charlottetown, he provided technical support and assistance to clients, helping to resolve IT-related issues. This experience equipped him with valuable skills in customer service and technical troubleshooting, which he continues to apply in his current role.
Experience at TTEC
Krunal Patel served as a Customer Service Specialist at TTEC from 2018 to 2019. His responsibilities included assisting customers with inquiries and providing solutions to their problems. This position allowed him to develop strong communication skills and a customer-focused approach, which are essential in the IT industry.
Education and Expertise
Krunal Patel studied at Mohawk College, where he obtained a diploma in Computer Systems Technician - Software Support from 2015 to 2018. His education provided him with a solid foundation in IT principles, including software development life cycles and testing methodologies. He is familiar with both Agile and Waterfall methodologies, which are crucial for project management in software development.
Technical Skills and Proficiencies
Krunal Patel possesses a range of technical skills relevant to his role as a System Administrator. He has firsthand experience supporting both Windows and MacOS clients, demonstrating versatility in operating systems. He is also proficient in working with virtual machines and remote desktop environments, which are essential for managing IT infrastructure effectively. Additionally, he understands both automated and manual testing methods, enhancing his ability to ensure software quality.