Madhav S.
About Madhav S.
Madhav S. is a System Administrator at ProServeIT in Charlottetown, Canada, specializing in cloud-based solutions and IT management tools. He has a background in IT support and technical sales, with an Associate's degree in Computer Programming from Sheridan College.
Work at ProServeIT
Madhav S. has been employed at ProServeIT since 2021, serving as a System Administrator. In this role, he is responsible for managing and administering cloud-based solutions, including Office 365 and Azure. His position involves maintaining and configuring Microsoft Exchange and Active Directory environments. Madhav's work contributes to the overall efficiency and effectiveness of IT operations within the organization.
Previous Employment Experience
Before joining ProServeIT, Madhav worked at Fully Managed as IT Support for a brief period in 2021. His role there lasted for two months and took place in Summerside, Prince Edward Island. Prior to that, he spent three years at IO Solutions Call Center, where he provided Technical Internet Sales Support from 2018 to 2021. This experience equipped him with valuable skills in customer service and technical support.
Education and Expertise
Madhav S. studied at Sheridan College, where he earned an Associate's degree in Computer Programming from 2016 to 2018. This educational background laid the foundation for his expertise in IT and system administration. He specializes in managing cloud-based solutions and is skilled in utilizing IT management tools such as ConnectWise and Kaseya. His proficiency extends to virtualization technologies, including VMware and Citrix.
Technical Skills and Specializations
Madhav possesses a range of technical skills relevant to his role as a System Administrator. He specializes in managing and administering cloud-based solutions, particularly Office 365 and Azure. His expertise includes maintaining and configuring Microsoft Exchange and Active Directory environments. Additionally, he utilizes ITGlue for documentation and IT process management, ensuring efficient operations within IT frameworks.