La Toya West
About La Toya West
La Toya West serves as an IT Helpdesk Coordinator at Prosum, bringing over a decade of experience in IT helpdesk coordination and technical support. Her career includes roles at various organizations, including the Los Angeles LGBT Center and AECOM, and she holds degrees in Computer Systems Networking and Information Technology.
Work at Prosum Technology Services
La Toya West has been employed at Prosum Technology Services as an IT Helpdesk Coordinator since 2014. In this role, she has accumulated over ten years of experience in IT helpdesk coordination. Her responsibilities include managing helpdesk operations and providing technical support to users, ensuring efficient resolution of IT issues.
Previous Experience in IT Support
Prior to her current role, La Toya West worked at several organizations in various IT support capacities. She served as an IT Coordinator/Helpdesk Specialist at the Los Angeles LGBT Center from 2015 to 2018. Before that, she was a Technical Support Analyst at Core Education & Technologies Limited for one year in 2012 to 2013, and a Technical Support Technician at The Coffee Bean & Tea Leaf® from 2010 to 2012. Additionally, she worked as a System Analyst at AECOM from 2013 to 2014.
Education and Expertise
La Toya West holds a Bachelor of Applied Science (BASc) in Computer Systems Networking and Telecommunications from Siena Heights University, where she studied from 2005 to 2007. She also earned an Associate of Science (AS) in Information Technology from ITT Technical Institute-Troy, completing her studies from 2003 to 2005. Her educational background supports her extensive career in IT and technical support.
Career Timeline in Greater Los Angeles Area
La Toya West has been active in the Greater Los Angeles Area since at least 2010. Her career includes various roles in technical support and system analysis, showcasing her ability to adapt and grow within the IT field. She has built a reputation for her expertise in helpdesk coordination and technical support over more than a decade.