Amy Bradley AI C, AI Ns, AI S, Cpcu, API, AI C M, Clu
About Amy Bradley AI C, AI Ns, AI S, Cpcu, API, AI C M, Clu
Amy Bradley serves as the Director of Customer Experience at Protective Life, a position she has held since 2023. With 18 years of experience at State Farm as a Claim Team Manager, she has a strong background in customer service and claims management.
Work at Protective Life
Amy Bradley serves as the Director of Customer Experience at Protective Life, a position she has held since 2023. Her role is based in Birmingham, Alabama, and operates in a hybrid work environment. In this capacity, she focuses on enhancing customer interactions and overall satisfaction within the organization.
Previous Experience at State Farm
Before joining Protective Life, Amy Bradley worked at State Farm for 18 years, where she held the position of Claim Team Manager - Subrogation. During her tenure from 2005 to 2023, she developed expertise in managing claims and overseeing subrogation processes, contributing to the efficiency and effectiveness of the claims department.
Education and Expertise
Amy Bradley studied at Middle Tennessee State University (MTSU), where she earned a Bachelor of Applied Science (B.A.Sc.) degree in 2010. Her educational background supports her professional roles, providing her with a solid foundation in applied sciences relevant to her career in customer experience and claims management.