Brian Stevens
About Brian Stevens
Brian Stevens is the Associate Vice President of Operations at Protective Life, where he has worked since 2018. He has a background in management roles at Best Buy and Amazon, and he holds an MBA from Southern Methodist University.
Work at Protective Life
Brian Stevens has served as the Assistant Vice President of Operations at Protective Life since 2018. In this role, he focuses on implementing continuous improvement methodologies to enhance operational efficiency within the organization. His leadership is characterized by a commitment to building high-performance teams that align with the company's strategic vision. Stevens' tenure at Protective Life has been marked by his efforts to develop leaders who possess strong strategic thinking and problem-solving skills.
Previous Experience at Best Buy
Before joining Protective Life, Brian Stevens worked at Best Buy as a Customer Solutions Manager from 2007 to 2012. During his five years in this role, he was responsible for overseeing customer service operations and ensuring customer satisfaction. His experience at Best Buy contributed to his operational management skills and provided a foundation for his later roles in leadership.
Experience at Amazon
Brian Stevens held multiple positions at Amazon from 2012 to 2018. He began as a Customer Service Manager for one year before transitioning to the role of Operations Manager, where he worked for five years. His time at Amazon involved managing operational processes and improving customer service strategies, which further developed his expertise in operations management.
Education and Expertise
Brian Stevens earned his Master of Business Administration (MBA) from Southern Methodist University - Cox School of Business, where he studied Marketing from 2004 to 2006. Prior to that, he completed his Bachelor of Arts in Business Administration and Economics at Rhodes College from 1998 to 2002. His educational background provides a strong foundation for his roles in operations and management.