Brittany Knox
About Brittany Knox
Brittany Knox is an Enterprise Integrations Product Owner at Protective Life, specializing in system interconnectivity and real-time updates to enhance business productivity. She has a diverse background in customer service and product management, with experience at Wells Fargo and a strong educational foundation in business administration.
Current Role at Protective Life
Brittany Knox serves as the Enterprise Integrations Product Owner at Protective Life, a position she has held since 2021. In this role, she specializes in enterprise integration, focusing on system interconnectivity and real-time updates. Her work aims to enhance business productivity through improved coordination of business processes. She employs agile methodologies to fulfill various roles, including business strategist, product designer, and market analyst.
Previous Experience at Protective Life
Brittany Knox has a history of working at Protective Life, where she held multiple roles. She was the Self-Service Product Owner from 2019 to 2021, contributing to the development of self-service solutions. Prior to that, she worked as a Rotational Associate in the Customer Experience Track from 2018 to 2019. Her experiences at Protective Life have provided her with a solid foundation in product ownership and customer experience.
Experience at Wells Fargo
Brittany Knox worked at Wells Fargo in various capacities from 2013 to 2018. Her roles included Credit Card Phone Banker in Customer Service and Sales, Premiere Phone Banker for affluent customer sales, and Team Leader of Training Operations. These positions allowed her to develop skills in customer service, sales, and team leadership, contributing to her overall professional growth.
Educational Background
Brittany Knox pursued her education at Jefferson State Community College, where she studied Business Administration and Management from 2017 to 2019, achieving a GPA of 3.6. She furthered her education at the University of Alabama at Birmingham, earning a Bachelor's degree in Business Administration and Management from 2019 to 2022. Additionally, she completed the Momentum Upward Leadership Program, obtaining a certificate in Leadership Acumen from 2020 to 2021.
Expertise in Business Process Improvement
Brittany Knox has expertise in coordinating business processes to automate and improve productivity across organizations. Her focus on enterprise integration allows her to implement solutions that enhance system interconnectivity. This skill set is crucial for driving efficiency and effectiveness in business operations.