Denise Johnson
About Denise Johnson
Denise Johnson serves as a Business System Analyst II at Protective Life in Birmingham, Alabama, a position she has held since 2016. She previously worked at the same company for 24 years in various roles, including Director I of Quality Management Contact Center Operations.
Work at Protective Life
Denise Johnson has been employed at Protective Life since 1992. She currently holds the position of Business System Analyst II, a role she has occupied since 2016. In this capacity, she contributes to the analysis and improvement of business systems within the organization. Prior to her current role, she served as Director I of Quality Management in the Contact Center Operations for 24 years. Her extensive tenure at Protective Life highlights her commitment and expertise in the insurance industry.
Education and Expertise
Denise Johnson studied at the University of Alabama at Birmingham. Her educational background provides a foundation for her work in business analysis and quality management. The skills and knowledge acquired during her studies have been applied throughout her career at Protective Life, where she has developed a strong understanding of business systems and operational efficiency.
Background
Denise Johnson has a long-standing career at Protective Life, beginning in 1992. Over the years, she has transitioned through various roles, gaining significant experience in quality management and business systems analysis. Her work in Birmingham, Alabama, has allowed her to develop a deep understanding of the company's operations and the insurance market.
Achievements
During her 24 years as Director I of Quality Management in the Contact Center Operations and her current role as Business System Analyst II, Denise Johnson has contributed to various initiatives aimed at improving operational processes at Protective Life. Her long tenure reflects her ability to adapt and grow within the organization, demonstrating her dedication to enhancing business performance.