Donna Donovan
About Donna Donovan
Donna Donovan is a Product Owner at Protective Life, where she has worked since 2021. She has over 25 years of experience in various roles at Genworth Financial, including Senior Business Systems Analyst and Senior Education Specialist, and is known for her ability to build strong relationships and deliver customer-focused solutions.
Work at Protective Life
Donna Donovan has served as a Product Owner at Protective Life since 2021. In this role, she is responsible for managing the product backlog and ensuring that the development team delivers high-quality solutions that meet customer needs. Her experience in product ownership allows her to translate process design into technical requirements effectively. She has established a reputation for being a trusted partner to both business areas and IT teams, focusing on customer-centric outcomes.
Previous Experience at Genworth Financial
Donna Donovan has extensive experience at Genworth Financial, where she held multiple positions over a span of 27 years. She began her career there as a Case Manager from 1994 to 1995, followed by a role as a Senior Education Specialist from 1995 to 1999. She then transitioned to a Senior Business Systems Analyst, serving from 1999 to 2021. Additionally, she worked as an Associate Underwriter for one year in 2011-2012. Throughout her tenure, she built strong relationships with key stakeholders and focused on delivering high-quality solutions.
Education and Expertise
Donna Donovan earned her Bachelor's degree in English from the University of Lynchburg. Her educational background has contributed to her ability to communicate effectively and understand complex business processes. She is skilled in translating process designs into IT technical requirements, which is essential for her roles in product ownership and business systems analysis.
Professional Skills and Strengths
Donna Donovan is recognized for her commitment to understanding business processes and maintaining a continuous improvement mindset. She has a proven track record of delivering forward-thinking, customer-focused solutions. Her ability to manage product backlogs and translate design processes into actionable technical requirements highlights her expertise in both business and IT domains.