Frank Carpenter
About Frank Carpenter
Frank Carpenter is a Contact Analyst at Protective Life Insurance Company, where he has worked since 2010. He has a diverse background in customer service and sales, having held positions at Bravo Brio Restaurant Group, Parisian, and Aflac.
Work at Protective Life Insurance Company
Frank Carpenter has been employed as a Contact Analyst at Protective Life Insurance Company since 2010. His role involves analyzing and managing customer interactions to enhance service delivery and operational efficiency. He has accumulated over 14 years of experience in this position, contributing to the company's objectives in the Birmingham, Alabama area.
Previous Employment Experience
Before joining Protective Life, Frank Carpenter worked at Bravo Brio Restaurant Group as a Server/Trainer from 2009 to 2010. His responsibilities included training new staff and providing customer service. Prior to this, he served as a Senior Sales Executive at Parisian from 2001 to 2007, where he focused on sales strategies and customer engagement. He also worked as an Agent at Aflac from 2007 to 2010, where he was involved in insurance sales and client relations.
Education at Jefferson State Community College
Frank Carpenter attended Jefferson State Community College, where he studied general education for 11 months in 2008. This educational experience provided him with foundational knowledge that supports his professional roles in customer service and sales.