George Kriston
About George Kriston
George Kriston is an IVR Developer and Call Center Engineer with extensive experience in customer care applications and web development. He has worked at Bright House Networks since 2005 and at Protective Life since 2018.
Work at Protective Life
George Kriston has been employed at Protective Life since 2018, serving as an IVR Developer and Call Center Engineer. His role involves developing and maintaining interactive voice response systems to enhance customer service operations. He operates in the Birmingham, Alabama area, contributing to the efficiency of call center processes.
Work at Bright House Networks
At Bright House Networks, George Kriston has held multiple roles since 2005, including IVR Configuration Manager, Customer Care Applications Administrator, and Senior Web Developer. His responsibilities encompass managing IVR configurations and overseeing customer care applications, which are essential for delivering quality service to customers in St. Petersburg, Florida.
Education and Expertise
George Kriston earned his Bachelor's degree in Education from the University of South Florida, where he studied from 1983 to 1987. He also holds an Associate's degree in Computer Information Systems from Tampa Technical Institute, which he completed from 1996 to 2000. His educational background provides a strong foundation for his work in technology and customer service.
Background
George Kriston has a diverse professional background that spans over two decades in the technology and customer service sectors. His experience includes significant roles in IVR development and call center engineering, demonstrating his capability in managing complex systems and enhancing customer interactions.