Gerry Inman
About Gerry Inman
Gerry Inman serves as the Director of the Technical Support Center at Protective Life, a position he has held since 2014. He has extensive experience at Protective Life, having worked in various roles including Technical Support Analyst and Team Lead for End User Support.
Work at Protective Life
Gerry Inman has held multiple positions at Protective Life, contributing significantly to the company's technical support operations. He began his tenure as a Technical Support Analyst from 1999 to 2009, where he developed foundational skills in technical assistance. In 2009, he transitioned to the role of Team Lead for End User Support, serving until 2011. Following this, he took on the position of Supervisor for End User Support from 2011 to 2014. Since 2014, he has served as the Director of the Technical Support Center, overseeing operations and ensuring effective support for users.
Education and Expertise
Gerry Inman's professional background includes extensive experience in technical support and systems administration. His early career at EY as a Bookkeeper and Systems Administrator from 1978 to 1989 provided him with a strong foundation in financial systems and administrative processes. This experience has informed his subsequent roles at Protective Life, where he has developed expertise in technical support management and user assistance.
Background
Gerry Inman has a diverse career spanning over three decades, primarily in technical support and systems administration. His journey began at EY, where he worked for 11 years, gaining valuable experience in bookkeeping and systems management. He then joined Protective Life, where he has spent the majority of his career, progressing through various roles that have allowed him to build a comprehensive understanding of technical support operations.
Career Progression
Gerry Inman's career progression at Protective Life illustrates his commitment to the organization and his growth within the technical support field. Starting as a Technical Support Analyst, he advanced to Team Lead and then Supervisor, before assuming his current role as Director of the Technical Support Center. His 10 years in the current role reflect his leadership capabilities and dedication to enhancing user support services.