Jody Block

Director Of Customer Service @ Protective Life

About Jody Block

Jody Block serves as the Director of Customer Service at Protective Life in Birmingham, Alabama, a position he has held since 2019. Previously, he worked for 27 years as the Manager of Operations at Empower in Greenwood Village, Colorado.

Work at Protective Life

Jody Block has served as the Director of Customer Service at Protective Life since 2019. In this role, Block is responsible for overseeing customer service operations and ensuring high-quality service delivery. The position is based in Birmingham, Alabama, where Block has contributed to enhancing customer satisfaction and operational efficiency within the organization.

Previous Experience at Empower

Before joining Protective Life, Jody Block worked at Empower for 27 years, holding the position of Manager of Operations. This role involved managing various operational aspects of the company, contributing to its overall effectiveness. Block's tenure at Empower lasted from 1992 to 2019 and took place in Greenwood Village, Colorado.

Education and Expertise

Jody Block earned a Bachelor of Science degree in Accounting from Minnesota State University Moorhead, where studies took place from 1987 to 1991. This educational background provides a foundation in financial principles and practices, which supports Block's professional roles in customer service and operations management.

Professional Background

Jody Block's professional background includes extensive experience in customer service and operations management. With a career spanning over three decades, Block has developed skills in leadership, team management, and operational efficiency. This experience is reflected in the roles held at both Protective Life and Empower.

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