Julie Terrill
About Julie Terrill
Julie Terrill is a Case Manager at Protective Life, where she has worked since 2020. She has a strong background in the insurance industry, with previous roles in customer service and support at Protective Life, Protective Asset Protection, and BMO Harris Bank.
Current Role as Case Manager
Julie Terrill currently serves as a Case Manager at Protective Life, a position she has held since 2020. In this role, she utilizes her advanced analytical skills to manage cases effectively. Her responsibilities include overseeing client cases and ensuring that customer needs are met efficiently. Julie's expertise in negotiation and customer relationship management strategies plays a significant role in her daily tasks.
Previous Experience at Protective Life
Before her current role, Julie Terrill worked at Protective Life as a Customer Service Specialist from 2019 to 2020. During her tenure in Elgin, Illinois, she focused on providing high-quality customer support and addressing client inquiries. This experience laid the groundwork for her subsequent advancement within the company.
Background in Customer Support
Julie has a solid background in customer support, having worked at Protective Asset Protection as a Customer Support representative from 2016 to 2019. In this role, she was based in Bannockburn, Illinois, and contributed to enhancing customer satisfaction through effective communication and problem-solving. Prior to that, she served as a Senior Service Representative at BMO Harris Bank from 2015 to 2016 in Naperville, Illinois.
Education and Expertise
Julie Terrill studied at DePaul University, where she completed some college degree courses in Business from 1997 to 1999. Her educational background, combined with her extensive experience in the insurance industry, has equipped her with strong coaching and mentoring skills. Julie's expertise in enhancing customer relationship management strategies is a key asset in her professional roles.