Kara Goodwin
About Kara Goodwin
Kara Goodwin is a Customer Experience Advocate II at Protective Life, where she has worked since 2019. She has a background in customer service and dental administration, having held various roles in companies such as Mayco Industries and Gardendale Family Dentistry.
Current Role at Protective Life
Kara Goodwin has been employed at Protective Life as a Customer Experience Advocate II since 2019. In this role, she focuses on enhancing customer satisfaction and ensuring a positive experience for clients. Her responsibilities include addressing customer inquiries and providing support to improve service delivery.
Previous Experience in Order Management
Before her current position, Kara worked at Mayco Industries as a Senior Order Management Specialist from 2013 to 2018. In this role, she managed order processing and customer communications, contributing to the efficiency of the order management system. She briefly held the position of Order Management Specialist at the same company for one month in 2013.
Experience in Dental Insurance Coordination
Kara Goodwin served as an Insurance Coordinator at Gardendale Family Dentistry from 2012 to 2013. In this capacity, she managed insurance claims and assisted patients with their insurance-related inquiries. Additionally, she worked as a Receptionist at Comfort Plus Family Dental in 2013, where she supported front office operations.
Educational Background
Kara completed her high school education at Hayden High School, graduating in 1997. She furthered her education at George C Wallace State Community College-Hanceville, where she studied Dental Hygiene from 2011 to 2012. This educational background provided her with foundational knowledge relevant to her roles in the dental and customer service fields.
Longstanding Career in Sales Support
Kara began her professional career at Assurant Employee Benefits, where she worked as a Sales Support Representative from 2001 to 2007. During her six years in this role, she provided essential support to the sales team, facilitating communication and assisting with client needs.