Kimberly Fleming
About Kimberly Fleming
Kimberly Fleming is an Account Resolution Specialist at Protective Life, where she has worked since 2012 in Birmingham, Alabama. She has a background in customer service and sales, with previous roles at AT&T and Charter Communications, and possesses strong communication and problem-solving skills.
Work at Protective Life
Kimberly Fleming has been employed at Protective Life since 2012, serving as an Account Resolution Specialist. In this role, she focuses on resolving account-related issues and ensuring customer satisfaction. Her tenure of over 12 years in Birmingham, Alabama, highlights her commitment to the company and her expertise in account management.
Previous Experience in Sales and Customer Service
Before joining Protective Life, Kimberly Fleming worked at AT&T as a Senior Sales Consultant from 2010 to 2011. During her time there, she consistently exceeded corporate performance expectations, achieving an average of at least 110%. Additionally, she has experience as a Customer Service Representative and Dispatcher at Charter Communications from 1999 to 2007.
Skills and Proficiencies
Kimberly Fleming possesses strong communication skills, which contribute to her effectiveness in problem-solving and negotiation. She is proficient in the full Microsoft Office suite and Adobe, enabling her to efficiently manage tasks and communicate effectively within her roles.
Career Background
Kimberly's career includes various roles in customer service and account management. She worked as a Ceridian Customer Service Analyst at Kelly Services for four months in 2011-2012 and briefly served as a Dispatcher at Ingersoll Rand in 2008-2009. Her diverse background spans multiple states, including Texas, Connecticut, and Michigan.