Kristy Goodwin
About Kristy Goodwin
Kristy Goodwin serves as the Senior Director of Operations at Protective Life, where she has worked for 20 years. She has over two decades of experience in strategic management within the insurance industry and a background in registered nursing.
Work at Protective Life
Kristy Goodwin has served as the Senior Director of Operations at Protective Life since 2004. In this role, she focuses on enhancing operational efficiency and implementing continuous improvement initiatives. Her tenure at Protective Life spans two decades, during which she has contributed significantly to the company's strategic management and innovation efforts. Prior to her current position, she worked as a Customer Relationship Management Specialist at Protective Life from 1997 to 2003, where she developed a strong foundation in relationship management.
Education and Expertise
Kristy Goodwin studied Registered Nursing at Wallace State Community College - Hanceville, where she achieved her Registered Nursing certification. Her educational background supports her extensive expertise in operational efficiency and continuous improvement initiatives. With over 20 years of experience in the insurance industry, she has developed a deep understanding of strategic management and innovation.
Background
Before joining Protective Life, Kristy Goodwin worked at St. Vincent’s Health System as a Patient Care Coordinator from 2003 to 2004. This role provided her with valuable experience in patient care and relationship management. Her career in the insurance industry began at Protective Life, where she spent six years as a Customer Relationship Management Specialist before advancing to her current leadership position.
Achievements
Throughout her career, Kristy Goodwin has demonstrated a commitment to enhancing operational efficiency and driving innovation within the insurance sector. Her strong background in relationship management has contributed to successful customer interactions and satisfaction at Protective Life. Her leadership in continuous improvement initiatives has positioned her as a key figure in the organization.