Melissa Perez
About Melissa Perez
Melissa Perez serves as the Manager of the Customer Care Team at Protective Life, a position she has held since 2020. Previously, she worked as a Customer Care Consultant at the same company from 2015 to 2017.
Work at Protective Life
Melissa Perez has been employed at Protective Life since 2020, serving as the Manager of the Customer Care Team. In this role, she oversees the operations of the customer care department, ensuring that customer inquiries and issues are addressed efficiently. Her leadership contributes to the overall customer experience at Protective Life.
Previous Experience at Protective Life
Prior to her current position, Melissa Perez worked at Protective Life as a Customer Care Consultant from 2015 to 2017. During her time in this role, she provided support to customers, addressing their needs and concerns. This experience laid the foundation for her advancement to a managerial position.
Professional Background
Melissa Perez has accumulated a total of six years of experience at Protective Life, with two years as a Customer Care Consultant and four years as a Manager. Her career progression within the company highlights her commitment to customer service and operational excellence.