Michelle Rutledge
About Michelle Rutledge
Michelle Rutledge serves as the Manager of Claims Customer Service, Reinsurance Claims and Mail Service Center at Protective Life, where she has worked since 1999. She holds a Bachelor of Science and a Master of Business Administration from Bethel University.
Current Role at Protective Life
Michelle Rutledge serves as the Manager of Claims Customer Service, Reinsurance Claims, and Mail Service Center at Protective Life. She has held this position since 1999, contributing to the company's operations for over 25 years in Brentwood, Tennessee. In her current role, she oversees the claims customer service department, ensuring efficient handling of reinsurance claims and mail services.
Previous Experience at Protective Life
Prior to her current role, Michelle Rutledge held several positions at Protective Life. She worked as an Annuity Consultant I from 1999 to 2003 and progressed to Annuity Consultant II from 2003 to 2005. She then served as Claims Customer Service Supervisor from 2005 to 2007. Her extensive experience within the company has provided her with a deep understanding of claims processing and customer service.
Education and Academic Background
Michelle Rutledge earned her Bachelor of Science degree from Bethel University, studying from 2008 to 2011. She furthered her education by obtaining a Master of Business Administration from the same institution, completing her studies from 2012 to 2014. Her academic background supports her professional expertise in claims management and customer service.
High School Education
Michelle Rutledge attended Whites Creek High School from 1989 to 1993. This foundational education provided her with essential skills that contributed to her later academic and professional achievements.