Nelms Lakersha
About Nelms Lakersha
Nelms Lakersha serves as a Case Coordinator I at Protective Life, where she has worked since 2017. She has over a decade of experience in various roles within the company, including Customer Service Associate III and New Business Processor IV.
Work at Protective Life
Nelms Lakersha has been employed at Protective Life since 2003. She has held multiple positions, including New Business Analyst from 2003 to 2008, New Business Processor IV since 2015, Customer Service Associate III (Issue Business Analyst) since 2013, and currently serves as Case Coordinator I since 2017. Her extensive tenure at Protective Life spans over two decades, showcasing her commitment to the organization.
Current Roles and Responsibilities
In her current role as Case Coordinator I, Nelms Lakersha is responsible for coordinating case management activities. She also works as a Customer Service Associate III (Issue Business Analyst), where she addresses customer inquiries and issues related to business processes. As a New Business Processor IV, she handles the processing of new business applications, ensuring accuracy and compliance with company policies.
Career Progression
Nelms Lakersha's career at Protective Life reflects a steady progression through various roles. Starting as a New Business Analyst, she transitioned to positions with increasing responsibility, including New Business Processor IV and Customer Service Associate III. Her current role as Case Coordinator I marks her continued advancement within the company, demonstrating her ability to adapt and grow in a dynamic work environment.
Experience in the Birmingham, Alabama Area
Nelms Lakersha has spent her professional career in the Birmingham, Alabama area, working exclusively for Protective Life. Her long-standing presence in this region has allowed her to build a deep understanding of the local market and customer needs, contributing to her effectiveness in her roles.