Perry Jenness
About Perry Jenness
Perry Jenness is a Senior Systems Architect at Altec in Birmingham, Alabama, with over 20 years of experience in telecommunications and network engineering. He has held various positions in companies such as Protective Life and Nortel Networks, and he holds an Associate Degree in Electrical, Electronics and Communications Engineering.
Work at Altec
Perry Jenness has served as a Senior Systems Architect at Altec since 2019. In this role, he focuses on the design and implementation of systems architecture, leveraging his extensive experience in telecommunications and network design. His work is based in Birmingham, Alabama, where he has contributed to various projects that enhance the company's operational capabilities.
Previous Experience at Protective Life
Before joining Altec, Perry Jenness worked at Protective Life as a Contact Center Engineer from 2016 to 2019. During his tenure, he was responsible for managing and optimizing contact center operations, ensuring efficient communication systems were in place to support customer service initiatives. His experience in this role contributed to his overall expertise in telecommunications.
Career at Nortel Networks
Perry Jenness spent 11 years at Nortel Networks, where he held the position of Senior Network Analyst from 1998 to 2009. His responsibilities included analyzing and improving network systems, which provided him with a solid foundation in network architecture and design. This experience laid the groundwork for his future roles in the telecommunications industry.
Education and Qualifications
Perry Jenness studied at R.E.T.S Electronic Institute in Birmingham, Alabama, where he earned an Associate Degree of Applied Science in Electrical, Electronics, and Communications Engineering. He also completed his high school education at Scottsboro High School, obtaining a High School Diploma. His educational background supports his technical expertise in systems architecture and telecommunications.
Technical Expertise and Skills
Perry Jenness possesses a strong background in cloud-based telecommunications and data network design. He provides Level III support for Avaya Media Gateways G430/G450 and acts as a NICE CXOne Contact Center Administrator. Additionally, he has expertise in PRI circuit and routing, and serves as an administrator for RingCentral Office and RingCentral Contact Center, showcasing his comprehensive skill set in the telecommunications field.