Ramey Harrell
About Ramey Harrell
Ramey Harrell serves as the Second Vice President of Consumer Insights and Customer Experience at Protective Life, a position he has held since 2016. He has extensive experience within the company, having worked in various roles since 2002, and holds an MBA from the University of Alabama at Birmingham.
Current Role at Protective Life
Ramey Harrell serves as the Second Vice President of Consumer Insights and Customer Experience at Protective Life. He has held this position since 2016, contributing to the company's focus on enhancing customer engagement and understanding consumer needs. His role involves overseeing initiatives that improve customer experiences and drive insights into consumer behavior.
Previous Positions at Protective Life
Ramey Harrell has held multiple roles at Protective Life prior to his current position. He worked as the Life Operations Relationship Manager from 2011 to 2012, and as Assistant Vice President of Customer Experience from 2012 to 2016. Additionally, he served as Director of New Business Field Technology for 11 months in 2010 and as Market Research Director from 2006 to 2010. His career at Protective Life began in 2002 when he worked in Operations and Compliance at ProEquities.
Educational Background
Ramey Harrell studied at the University of Alabama at Birmingham, where he earned a Master of Business Administration from 2004 to 2006. He also attended The University of Alabama, obtaining a Bachelor of Arts in Education, Social Science from 1995 to 1999. Additionally, he completed his secondary education at Hoover High School.
Experience in Consumer Insights
In his current role and previous positions, Ramey Harrell has developed a strong background in consumer insights and customer experience. His work has involved analyzing market trends and consumer behavior to inform business strategies and improve customer satisfaction. This expertise has been instrumental in shaping the customer experience initiatives at Protective Life.