William Mc Innish Jr
About William Mc Innish Jr
William Mc Innish Jr is a Business Analyst with extensive experience in various roles, including positions at MSpark and Protective Life. He has a background in customer service, logistics, and military operations, complemented by a Bachelor of Business Administration from the University of Montevallo.
Current Role at Protective Life
William Mc Innish Jr has been employed as a Business Analyst at Protective Life since 2019. In this role, he applies his analytical skills to support various business functions. His responsibilities likely include data analysis, process improvement, and providing insights to enhance operational efficiency.
Previous Experience at MSpark
Before joining Protective Life, William worked at MSpark in two capacities. He served as a Remnant Operations Specialist from 2016 to 2018, where he contributed to operational processes. He then transitioned to the role of GIS Marketing Database Analyst in 2018, focusing on data management and marketing strategies until 2019.
Career Background in Customer Service
William's career includes significant experience in customer service roles. He worked at Convergys from 2007 to 2010, holding positions such as Customer Service Representative, Quality Evaluator, and Workforce Management Analyst. Additionally, he was a Customer Service Representative at T-Mobile from 2002 to 2003, where he developed skills in client interaction and support.
Military Service in the United States Air Force
William served in the United States Air Force as an Air Traffic Controller from 1996 to 2001. This role involved managing aircraft movements and ensuring safety in air traffic operations, contributing to his strong analytical and decision-making skills.
Education and Academic Qualifications
William Mc Innish Jr holds a Bachelor of Business Administration (B.B.A.) from the University of Montevallo, where he studied Business, Management, Marketing, and Related Support Services from 2013 to 2015. He also earned an Associate of Arts (AA) in Business Administration and Management from Jefferson State Community College, completing his studies there from 2011 to 2012.