Ankarao Dammavalam
About Ankarao Dammavalam
Ankarao Dammavalam is a ServiceNow Developer at Protiviti, known for his work on HR reports, Service Portal customization, and GRC plugin implementation.
Current Position at Protiviti
Ankarao Dammavalam is currently working as a ServiceNow Developer at Protiviti in Kolkata, West Bengal, India. He has been in this role since 2019. During his time at Protiviti, he has focused on developing and configuring HR reports and dashboards to enhance HR service delivery, and has played a significant role in revamping the Service Portal to improve user experience. Additionally, he has developed custom widgets for various departments, showcasing his expertise in ServiceNow customization.
Education at Acharya Nagarjuna University
Ankarao Dammavalam pursued higher education at Acharya Nagarjuna University. He attended SRI SAI DEGREE COLLEGE VINUKONDA from 2011 to 2014, a duration of 3 years. Additionally, he has a brief educational stint at Acharya Nagarjuna University in 1970. Through his academic journey, he has built a strong foundation in the skills and knowledge required for his professional career.
ServiceNow Development and Customization
Ankarao has demonstrated significant expertise in ServiceNow development and customization. He has independently worked on the Service Portal, focusing on customization for different departments. His work includes developing custom widgets and creating multiple templates for the HR support team using a custom module called document builder. This showcases his ability to tailor ServiceNow applications to meet specific organizational needs.
Implementation of HR Reports and Dashboards
In his role at Protiviti, Ankarao has developed and configured HR reports and dashboards, enhancing HR service delivery. His efforts have streamlined HR processes and provided valuable insights for the HR team. His ability to utilize ServiceNow's capabilities in HR solutions highlights his technical proficiency and understanding of organizational requirements.
Administration of GRC Plugins
Ankarao has also been involved in the implementation and administration of GRC (Governance, Risk, and Compliance) plugins. His work in this area has contributed to the improvement of risk management processes, demonstrating his capability in handling critical compliance functionalities within the ServiceNow platform.