Grace Barriga
About Grace Barriga
Grace Barriga is a Customer Service Specialist at Protiviti with a background in after-school program direction and administrative assistance.
Current Role at Protiviti
Grace Barriga currently works as a Customer Service Specialist at Protiviti in the San Francisco Bay Area. She has been part of the Protiviti team since 2021. In her role, she provides essential support and assistance to customers, with a specific focus on aiding Spanish-speaking clients who are unfamiliar with computer usage, particularly in relation to the California COVID-19 Rent Relief program.
Previous Role at Boys & Girls Club of San Leandro
Grace Barriga served as the After School Program Director at the Boys & Girls Club of San Leandro from 2008 to 2018. Based in San Leandro, California, she was responsible for overseeing after-school activities, ensuring a safe and engaging environment for children, and implementing various programs to support their development.
Experience at Financial Independence Network
From 2008 to 2011, Grace Barriga worked as an Administrative Assistant at the Financial Independence Network in San Lorenzo, California. During this three-year period, she handled administrative tasks, supported the organization's operations, and contributed to its mission of promoting financial independence.
Educational Background
Grace Barriga studied Organizational Communication, General at California State University-East Bay. Additionally, she briefly attended Chabot College. Her educational background provides her with a strong foundation in communication skills, which are essential to her role in customer service.
Skills and Expertise
Grace Barriga has a range of skills critical to her customer service role, including expertise in Positive Discipline Training and Office Conflict Resolution. These skills enable her to manage customer interactions effectively, resolve conflicts, and maintain a positive customer service environment.