Patrick Covington
About Patrick Covington
Patrick Covington is a Technology Consulting Manager at Protiviti with a background in customer success and learning & development. He holds multiple certifications in information privacy and has extensive experience in software account management and training.
Professional Background
Patrick Covington is a Technology Consulting Manager at Protiviti. In his current role, which began in 2022, he operates out of Denver, Colorado. Covington's career spans various prominent positions in the technology and consulting industry. He previously served as Training Team Lead and Training Consultant at OneTrust, where he worked from 2020 to 2022. Covington also held multiple roles at OneTrust, including Enterprise Implementation Consultant and Customer Success Manager, between 2018 and 2020. Prior to his tenure at OneTrust, he worked as a Customer/Partner Success Coach, Sr. at Sage from 2016 to 2018, and at Salesfusion as a Client Educator from 2014 to 2016 and Client Success Manager from 2013 to 2014.
Education and Certifications
Patrick Covington holds a Bachelor of Science (BS) in Business Administration from the Georgia Institute of Technology, where he studied from 2008 to 2012. In addition to his academic background, Covington has earned multiple certifications in information privacy. These include being a Fellow of Information Privacy (FIP), Certified Information Privacy Professional/Europe (CIPP/E), and Certified Information Privacy Manager (CIPM).
Previous Roles and Experience
Patrick Covington's professional experience is diverse and comprehensive. He has held various roles that honed his expertise in customer success and training. He worked as a Knowledge Resources Intern at Buck Consultants in 2012 and as a Community Development Intern at the Foundation for the Mid South in 2011. His rapid growth within OneTrust across several key roles is indicative of his valued skill set in enterprise implementation, customer success, and team leadership.
Skills and Expertise
Patrick Covington possesses a robust skill set in software account management, customer success, and learning & development. His current role as a Technology Consulting Manager leverages his extensive background in these areas to deliver high-quality solutions for clients. Covington's roles have consistently required strong communication skills and a consultative approach, enabling him to excel in various fast-paced and dynamic environments.