Kelly Lem
About Kelly Lem
Kelly Lem is a People Ops professional with a background in Asian Studies and Human Resources Management. She has implemented training and onboarding programs at Protocol Labs and has experience in various HR roles across multiple companies.
Work at Protocol Labs
Kelly Lem has been working at Protocol Labs since 2021 in the People Ops department. During her tenure, she has implemented a new manager training program that features Notion manager hubs and successful Fireside Chats with organizational leaders. She also revamped the onboarding program, creating a comprehensive resource using Notion for employees, managers, and internal team processes. Additionally, she was part of the implementation team for Asana and project-managed multiple projects. Kelly collaborated with the People Lead and Organizational Development team to enhance the performance program, which included automating the auditing process for calibrations using Google Sheets.
Education and Expertise
Kelly Lem earned her Bachelor's Degree in Asian Studies/Civilization from the University of San Francisco, studying there from 2014 to 2016. She also studied Human Resources Management and Services at San Francisco State University from 2019 to 2020. This educational background has equipped her with a solid foundation in both cultural studies and human resources, contributing to her expertise in People Operations.
Previous Work Experience
Before joining Protocol Labs, Kelly Lem held several positions in the field of human resources and operations. She worked as a Human Resources Coordinator at Revation Systems for seven months in 2020. Prior to that, she served as a People Operations Coordinator at HashiCorp for 11 months, and as Workplace Operations Support at Optimizely for one year. These roles provided her with diverse experiences in human resources and operational support.
Project Management Skills
Kelly Lem has demonstrated strong project management skills throughout her career. At Protocol Labs, she was involved in the implementation of Asana and managed multiple projects effectively. Her ability to collaborate with teams and streamline processes is evident in her contributions to the onboarding program and performance program upgrades.