Rachel Warren
About Rachel Warren
Rachel Warren is an Implementation Project Manager with expertise in supply chain technology and project management methodologies. She has held various roles in the B2B SaaS sector, including positions at 3PL Central and Logicbroker, and is currently working at Proton.ai while pursuing a Project Management Professional certification.
Work at Proton
Rachel Warren currently serves as an Implementation Project Manager at Proton.ai, a position she has held since 2023. In this role, she utilizes her expertise in project management and client relations to oversee the implementation of technology solutions. Her responsibilities include coordinating project timelines, managing client expectations, and ensuring successful delivery of services. Rachel's experience in the B2B Software as a Service (SaaS) sector enhances her ability to address client needs effectively.
Previous Experience in Supply Chain Technology
Before joining Proton.ai, Rachel Warren worked at 3PL Central as an Implementation Manager from 2019 to 2021. In this role, she focused on implementing supply chain technology solutions. She also served as a Sales Engineer at the same company for 10 months in 2021, where she contributed to client engagement and sales strategies. Additionally, Rachel held the position of Project Manager at Logicbroker from 2022 to 2023, further solidifying her experience in project management within the technology sector.
Education and Expertise
Rachel Warren earned a Bachelor of Science degree in Business Administration and Management from Auburn University. Her educational background provides a strong foundation for her career in project management and client relations. She specializes in implementing Software Development Life Cycle (SDLC) projects, employing both Agile and Waterfall methodologies. Rachel is currently pursuing a Project Management Professional (PMP) certification to further enhance her project management skills.
Background in Customer Service
Prior to her roles in project management and implementation, Rachel Warren worked as a Customer Service Representative at Montgomery Transport, LLC from 2018 to 2019. This experience allowed her to develop strong communication skills and a client-focused approach, which she has carried into her subsequent roles in the technology sector. Her background in customer service complements her project management expertise by fostering effective client interactions.