Dylan Schmidt
About Dylan Schmidt
Dylan Schmidt serves as an RMM Admin at ProVal Technologies, where he scopes projects for clients and collaborates with Dev-Ops. He has a background in Computer Science from Florida State University and previously worked as a Jr. IT Analyst and a cashier.
Work at ProVal Technologies
Dylan Schmidt has been employed at ProVal Technologies as an RMM Admin since 2022. In this role, he assists in scoping projects for clients and collaborates with the Dev-Ops team to ensure effective project delivery. He acts as an escalation point for RMM-related issues, focusing on quality assurance processes for ProVal content. Additionally, he conducts monthly audits of RMM review calls to identify new opportunities for clients. Prior to his current position, he worked as a Jr. IT Analyst at ProVal Technologies for three months in 2021.
Education and Expertise
Dylan Schmidt studied at Florida State University, where he earned a Bachelor of Science degree in Computer Science from 2017 to 2021. His educational background provides him with a solid foundation in technology and systems, which he applies in his current role at ProVal Technologies. His expertise includes project scoping, collaboration with Managed Service Provider (MSP) Consultants, and conducting audits to enhance client toolsets.
Background
Before joining ProVal Technologies, Dylan Schmidt worked as a cashier at Mt Plymouth IGA from 2015 to 2017. This role provided him with customer service experience and foundational skills in handling transactions. His transition into the IT field began with his position as a Jr. IT Analyst at ProVal Technologies, where he gained practical experience in technology support and project management.
Professional Collaborations
In his role at ProVal Technologies, Dylan collaborates with MSP Consultants to identify and address gaps in client toolsets. This collaboration ensures that client systems align with industry best practices, enhancing overall efficiency and effectiveness. His ability to work with various stakeholders contributes to the successful implementation of technology solutions.