Puneet Vijayvergi
About Puneet Vijayvergi
Puneet Vijayvergi serves as the Director of Service Delivery at ProVal Technologies in Delhi, India, where he has worked since 2022. He has extensive experience in managed infrastructure, security, and backup/recovery, and holds multiple industry certifications.
Work at ProVal Technologies
Puneet Vijayvergi has held the position of Director of Service Delivery at ProVal Technologies since 2022. In this role, he is responsible for overseeing service delivery operations and ensuring client satisfaction. Prior to this, he served as Service Delivery Manager at the same company from 2015 to 2022. His tenure in these roles has contributed to the development and implementation of managed infrastructure, security, and backup/recovery solutions.
Education and Expertise
Puneet Vijayvergi earned a Bachelor of Technology (BTech) in Computer Science from Dav Public, completing his studies from 2006 to 2009. His educational background supports his expertise in managed infrastructure, security, and backup/recovery domains. He has also obtained multiple professional certifications, including Datto Certified Advanced Technician, Acronis Certified Expert, and StorageCraft Certified Engineer, which enhance his technical proficiency.
Background
Before joining ProVal Technologies, Puneet Vijayvergi worked at Bertelsmann as a Senior Subject Matter Expert from 2009 to 2015. His experience at Bertelsmann provided him with a strong foundation in service delivery and client management, which he later applied in his roles at ProVal Technologies. His career spans over a decade, focusing on delivering IT solutions and support.
Certifications and Professional Development
Puneet Vijayvergi holds several certifications that reflect his commitment to professional development in the IT sector. He is certified as a Veeam Technical Sales Professional and possesses an ITIL Foundation Certification in IT Service Management. These certifications demonstrate his knowledge and skills in service management and technical sales, further enhancing his capability in service delivery.
Service Delivery Solutions
In his current role, Puneet Vijayvergi provides end-to-end solutions and architecture for deployment and post-implementation support. His focus on delivering comprehensive service delivery solutions ensures that clients receive effective support throughout the lifecycle of their IT projects. This approach is integral to maintaining high standards of service and client satisfaction.