Sahil Mal
About Sahil Mal
Sahil Mal is an Associate System Engineer with experience in network engineering. He previously worked at HCL Technologies and currently holds a position at ProVal Technologies, focusing on network planning and provisioning.
Work at ProVal Technologies
Sahil Mal has been employed at ProVal Technologies as an Associate System Engineer since 2019. In this role, he is responsible for various system engineering tasks, contributing to the company's operational efficiency. His experience in network engineering has been beneficial in addressing technical challenges and improving processes within the organization.
Previous Experience at HCL Technologies
Prior to joining ProVal Technologies, Sahil Mal worked at HCL Technologies as a Network Engineer IWNS from 2018 to 2019. During his tenure, he handled operational requirements for network planning and provisioning. His responsibilities included managing Ethernet, T3/DS3, T1/DS1, and Trunks/DS0 level circuit orders for Sprint, showcasing his expertise in network management.
Education and Expertise
Sahil Mal earned a Bachelor of Technology degree in Electronics and Communication from Meerut Institute of Technology, Baral, Partapur, Meerut. He studied there from 2013 to 2017. His educational background provides a solid foundation for his work in system engineering and network management.
Network Engineering Responsibilities
In his role at HCL Technologies, Sahil Mal worked on Ethernet provisioning for two lines of business, focusing on new installations and change connections. He placed orders with multiple vendors, including AT&T, Verizon, Century Link, Level 3, and GTT. Additionally, he coordinated Firm Order Confirmation (FOC) dates with vendors, ILEC, and CLEC, demonstrating his ability to manage complex network operations.
Client Coordination and Escalation Management
Sahil Mal managed escalations and conducted weekly on-calls with clients to address process gaps. His proactive approach in client coordination helped bridge communication between stakeholders and ensured that operational issues were resolved efficiently.