Cody Kise
About Cody Kise
Cody Kise is a Senior Technical Support Analyst with extensive experience in IT for medical software and retail. He has worked at Provation in various roles since 2014 and possesses expertise in HL7 standards, coding, and Oracle.
Work at Provation
Cody Kise has held multiple roles at Provation, demonstrating a progressive career in technical support and project management. He began as a Technical Support Analyst from 2014 to 2015, then transitioned to a Technical Support Analyst - International role from 2015 to 2016. After a brief period as a Project Manager from 2020 to 2022, he returned to Provation in 2022 as a Senior Technical Support Analyst. His tenure at Provation spans over six years, with a focus on providing technical support for medical software.
Education and Expertise
Cody Kise studied at Century College, where he earned an Associate's degree in Marketing Management and also studied Criminal Justice. His education has equipped him with a diverse skill set applicable in both IT and retail sectors. He possesses expertise in HL7 standards, coding, and Oracle, which are essential for managing and supporting medical software systems. His typing speed of 75 words per minute further indicates his proficiency in data entry and documentation tasks.
Background
Cody Kise has a varied professional background that includes extensive experience in both IT for medical software and retail. He worked at Sprint in various roles, including Lead Retail Consultant and Technical Consultant, contributing to his leadership and customer service skills. His early career included positions at Best Buy, where he gained experience in sales, merchandising, and inventory management. Additionally, he volunteered at Eagle Brook Church from 2016 to 2020, showcasing his commitment to community service.
Achievements in Technical Support
Throughout his career at Provation, Cody Kise has developed a strong foundation in technical support, particularly in the healthcare software sector. His roles have involved troubleshooting and providing solutions for complex software issues, which require a deep understanding of both technical and clinical data standards. His ability to navigate these challenges reflects his commitment to enhancing user experience and operational efficiency within medical software applications.
Leadership Experience
Cody Kise has gained significant leadership experience in retail environments, particularly during his time at Sprint and Best Buy. In these roles, he was responsible for overseeing sales operations, customer service, merchandising, inventory management, and security. This experience has contributed to his ability to manage teams effectively and ensure high levels of customer satisfaction, skills that are transferable to his current role in technical support.